Frequently asked questions about MTARGET
What is MTARGET?
MTARGET is a startup that worked in the field of Software as a Service. MTARGET makes an email system product with artificial intelligence technology.
What is the difference between email marketing MTARGET with other tools?
Does MTARGET provide a customer email list database?
No, we only provide services for email marketing and email automation. The customer email list database is the responsibility of the account owner.
How do I create a MTARGET account?
You can create a MTARGET account here. We give you a free trial for 14 days. After that you can still use MTARGET as usual, except to send mail.
Do I need any particular software to be able to use MTARGET?
No. MTARGET only need an internet connection and a browser to work. For optimal results, we highly recommend you to choose Google Chrome as the browser.
Where can I change my MTARGET account password?
To change the MTARGET account password, you can do it by clicking the profile above the right of your screen, select user settings, then change password.
I forgot my MTARGET account password 😥
Forgot your MTARGET account password? No need to worry. You can reset the password here.
Does the MTARGET account have a free trial version?
Yes, you can register your MTARGET account for free and get a free trial version for 14 days. You will get a notification about the time limit of the free trial version.
My free trial version has not expired yet, but I want to switch into a paid account. How?
To change your account become a paid account, just click on the profile above the right of your screen, select billing user, then choose the package that suits you.
How much does each package cost?
MTARGET provide subscription packages with monthly or annual fee. Full price details can be read here.
How is the MTARGET payment system?
MTARGET accepts payments by bank transfer and credit card.
What are the banks supported by MTARGET?
MTARGET system supports payments via debit or credit card with payments automatically confirmed after you make a transfer. If you make a payment manually, you can transfer to BCA Account 5425129799 (PT Target Sukses Sinergi - BCA Menara Palma) and manually confirm via live chat or WhatsApp to +62811142799. MTARGET does not support payments other than those listed above.
How do I upgrade my package?
You can upgrade your package by clicking on the Profile, on the top right of your screen, select the Billing user, then select the package which you want.
Do I have to sign a contract with MTARGET when I create a paid account?
No, you have the freedom to upgrade and cancel the package anytime you want.
Will I get a payment invoice?
Yes, payment invoice will be sent before your bill is paid and after your bill has been paid. A week before the payment deadline, we will send you a notification via email.
How do I create an email?
There are two ways how to create an email.
What is 'Sent rate'?
Sent rate indicates the percentage of the number of emails that have been successfully sent.
What is “open rate”?
Open rate shows the percentage of the number of emails that have been opened by the recipients of the email.
What is “click-through rate”?
Click-through rate indicates the percentage of links that have been opened by email recipients.
What is 'unsubscribe rate'?
Unsubscribe rate indicates the percentage of recipients, who unsubscribed from emails.
What is “bounce rate”?
Bounce rate indicates the percentage of the number of unsuccessful emails (may be due to invalid email address).
I am still confused about MTARGET, where can I contact? 😥
If you still have any unanswered questions, please contact us via chat by clicking the chat button on the bottom right, or contact us via this page.