Disclaimer :

The following terms and condition that refers to MTARGET website, we called it "the Website". The following terms and condition that refers to MTARGET services, we called it "the Service".

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, it means you agree with the terms and conditions of this Agreement. If you do not agree to all the terms and condition of this Agreement, then you may not access the Website or use any of the Service.

• Ownership

  Any kind of ownership, copyright and title of any software that is developed by MTARGET will be a part of MTARGET. You shall not acquire directly, indirectly or by implication any title, ownership in the software or any parts thereof. We do not claim any ownership rights to the information that you submit to MTARGET application itself, you data is yours.

• Your Account and Website

  If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account.

• Acceptable Use of Your Account and the Website

  By accepting this Agreement, you agree not to use, encourage, promote, or facilitates others to use, the Website or your account in a way that is harmful to others (“Acceptable Use”).

  Examples of harmful use include, but are not limited to, infringing upon others’ intellectual property rights, distributing harmful or offensive content that is defamatory, obscene, abusive, an invasion of privacy, or harassing, fraud, gambling and all activities that are not in accordance with the CAN-SPAM act. We will process every report provided by other parties who feel disadvantaged from activities related to your account effectively and immediately to protect those who feel disadvantaged from your account activities.

• Payment and Renewal for Subscription Purchased Through the Website

  By selecting subscription package to the Websites, it means you agree to pay MTARGET fees indicated for that services. Subscription fees are not refundable. The subscription fee will be specified on your invoice. Unless you notify MTARGET before the end of the applicable subscription period that you want to cancel or upgrade the Subscription will renew automatically. If you cancel MTARGET usage in the middle of usage period, your money can not be refunded.

• Taxes

  Subscription and access to content and services are subject to the Indonesian Government's tax policies. Taxes apply to customers based in Indonesia and overseas. Unless otherwise stated, the prices listed on our website do not include applicable Value Added Tax (VAT), or other applicable sales taxes in accordance with the taxation policies of the Government of Indonesia.

• Changes to the Subscription Package

  By paying for a subscription package, you can use our services in accordance with the package, and will be extended automatically according to your subscription period. If your previous subscription period is monthly payment, you can change your subscription period to payment every one year, or with a subscription period that is longer than your current subscription period. Price adjustments will occur if you change your subscription period.

  To improve the types of services we will provide, you can upgrade your subscription package. Price adjustments will apply when changes to the Subscription Package. If the changes are made less than 30 (thirty) days before the end of the package's active period, the remaining days using the old subscription package will automatically end and be replaced by your New Subscription Package. Changing the Subscription Package to downgrade is not possible for you. If you have questions regarding your Subscription Package, you can contact us at support@mtarget.co

• MTARGET Newsletter

  By create an account on MTARGET, it means you also give us permission to add your email address to MTARGET Newsletter. You can unsubscribe our newsletter at any time by using the link at the bottom of the newsletter.

• Content on the Service

  You are responsible for your use of the Services and for any Content you provide, including compliance with applicable laws, rules, and regulations. You should only provide Content that you are comfortable sharing with others.

  Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any opinions expressed via the Services.

  For the restricted content, please read here.

• Copyright Infringement

  MTARGET always try to respect the intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by MTARGET violates your copyright, you are encouraged to contact us on info@mtarget.co.

• Data Privacy

  If you make an account on the Website, by agreeing to these terms, you are acknowledging and agreeing that your name and email address will become personal information. You also agreeing that your company name and email address will become company information. You can’t remove this information.

• Use License

  Permission is granted to temporarily download one copy of the materials (information or software) on PT. Target Sukses Sinergi's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on PT. Target Sukses Sinergi's website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server.

  This license shall automatically terminate if you violate any of these restrictions and may be terminated by PT. Target Sukses Sinergi at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

• Changes

  MTARGET reserves the right to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. MTARGET may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement. MTARGET may also, in the future, remove features at any time without warning.

• Termination

  MTARGET may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your MTARGET account, you may simply discontinue using the Website. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

• Governing Law

  This Agreement shall be governed by and interpreted in accordance with the laws.

• Data Retention

  MTARGET is committed to respecting the rights and preferences of our customers in terms of data retention or data storage management. Protecting your data is our priority. We maintain responsible data retention practices to safeguard your privacy, adhere to regulatory compliance standards like GDPR, and mitigate security risks. Certain data within your account may become inaccessible after specified periods.

  Data retention can impact various features, including email campaign analytics, open and click tracking, activity logs, inactive client data, and more. To obtain detailed information about the features affected by data retention, please submit a ticket to support@mtarget.co for further assistance.

  Additionally, enterprise-level users have the option to personalize this retention schedule to fit their specific requirements.

• Bounce Rate Policy

  The Bounce Rate Policy ensures email delivery quality and domain reputation. If bounce rates exceed acceptable limits, users will receive warnings and notifications. Persistent high bounce rates may result in daily sending limitations. Users can appeal any limitations by contacting the Support team. For more details, you can access the following documentation.